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Sustainable ERP: Joey Benadretti’s Business Profile, President, SYSPRO USA

Joey Benadretti’s 30 years in the industry still comes second to his primary business model

While they say that experience is everything in an industry as competitive as tech, Joey Benadretti's 30 years in the industry still comes second to his primary business model: do whatever it takes to make your customers successful. With 25 of those years spent working at SYSPRO, the leading provider in Enterprise Resource Planning (ERP) software, Joey has become something of a household name in the business. But all those years of continuous success and innovation have to come from somewhere, and for Joey, it starts with his customers.

With a 98% customer retention rate in ERP software, one of the highest in the industry, Joey believes that the power of strong business decisions lies in sound, reliable data made available by ERP systems, especially those developed by his SYSPRO ERP, of which he is the President and Director of Operations in the USA. "Successful companies build on a foundation of information and rely on good data to make sound business decisions," he says. And it shows with SYSPRO, who was one of the first companies to develop an ERP software solution, and Joey has been there each step along the way in establishing SYSPRO as a leader in the global market. "[Successful companies] establish strong relationships with customers, suppliers, and partners; and, most importantly, are ready to adapt to new technologies."

While Joey knew the technology market was unrelenting in its attitude toward startups and those trying to compete in a totally globalized market, he kept one thing in mind: if your customers are successful, you will be too. By emphasizing customer success and utilizing a thoughtful approach to business, Joey helped his customer's companies excel by idealizing his own implementation methodology that could help companies of any size enhance business function, improve operational efficiency and leverage best practices to maximize opportunity, costs and, ultimately, revenue.

With as much success as the company has had over the past 25 years, it would be easy to settle and focus on the growth strategy of a singular SYSPRO system. Instead, SYSPRO continues to innovate their single- source ERP software and tailor their product offerings for SMB (small, medium size) manufacturers and distributors to successfully compete in their respective industries by "leaning" and "greening" their operations.

Today, SYSPRO has fulfilled Joey's vision and the company itself by delivering a comprehensive collection of ERP software functionalities that enables businesses to realize operational efficiencies and sustainability objectives. SYSPRO maintains Joey's customer centric focus, acknowledging the business needs of its mid-market manufacturing and distribution company customers. The company also upholds Joey's commitment to provide innovative software that can be leveraged by companies of all types and sizes, across a variety of industries.

Benadretti's foresight and leadership is exemplified by the company's numerous earned merits, including the Supply & Demand Chain Executive 2010 at the Green Supply Chain Awards, People's Choice Stevie Award for Favorite New End User Software Product at the 2010 American Business Awards ceremony, TechAmerica "Terman" award in the Technology Consulting category, as well as a long list of other notable awards and accolades. Joey has been individually honored, having been named a 2010 Channel Chief by the Everything Channel's CRN, Top Channel Chiefs in Software of the Top 100 Executives of 2010 by CRN, and selected twice as a "Pro to Know" in the Provider category by Supply & Demand Chain Executive Magazine.

Joey is considered a thought leader of the ERP community and is interviewed frequently by industry writers. Benadretti has extensive experience in working with senior industry consultants, analyst firms and editors and is routinely interviewed by industry experts. Most recently, he is a contributor to SYSPRO's official blog, Responsible ERP, where he shares his expertise on team leadership, group development, and strategic initiatives for the business communities. His newest blog series draws from personal business expertise and pulls from the wisdom of the animal kingdom, paralleling animal behavior with better business processes.

For more information about Joey Benadretti, please visit the website at www.syspro.com, read the blog at www.responsibleerp.com, or connect with Joey on LinkedIn.

More Stories By Xenia von Wedel

Xenia von Wedel is a Tech blogger and Enterprise Media Consultant in Mountain View, serving clients in a variety of industries worldwide. She is focused on thought leadership content creation and syndication, media outreach and strategy. She mainly writes about Enterprise, B2B solutions, social media and open source software, but throws the occasional oddball into the mix. Buy her a coffee if you like her article: http://xeniar.tip.me